Sutherland Client Sentiment & NPS

Voice of Client · Enterprise Dashboard

4 verticals · 6 geographies

Client
Sentiment

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Total Job Codes (projects)

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Green

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Amber

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Red

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Avg NPS

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vs prev

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NPS Scores (Annual) & Client Sentiment

NPS by Vertical — Annual NPS & Monthly Client Sentiment

Left: annual NPS (last 2 FYs) · Right: monthly client sentiment — 🟢🟠🔴 counts per month. Click any count to filter the Client Detail table.

Vertical	NPS Scores (Annual)	Client Sentiment / Month
Vertical
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Filter table

Month

Status

Green

Amber

Red

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Client Detail

Client Sentiment — by Project

One row per Job Code · FY NPS by client (client_nps_data.xlsx) · monthly colour carries forward

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